We consistently heard from business leaders that they would like to offer their users a greater choice of mobile devices. They also didn’t want to settle for the subpar user experience offered by micro-browser solutions–they wanted a secure, robust, always-available user experience that leveraged and complimented those enterprise smartphone capabilities.

Now customers have real choice. Organizations can give their users the device experience they want–and now have them supported by a secure, centrally administered, and cost-effective mobility business platform for Dynamics CRM.

MobileAccess delivers a consistent look and feel to Dynamics CRM and leverages the navigation design of your chosen enterprise smartphone. The intuitive experience enables users to get working quickly without extensive training.

MobileAccess provides the unique capability to open multiple windows on your smartphone, improving the ease and simplicity of navigation while providing a reliable and powerful method to access and use multiple CRM functions. Accessing multiple concurrent records facilitates faster information access resulting in greater user productivity.

Start capturing a whole new level of information from your workforce by embedding images into CRM forms. Allow users to take a picture from their smartphone while editing a CRM record and have a thumbnail image displayed in the form with the full-sized image uploaded into CRM as an attachment.

Empower your workforce with a powerful tool to collect rich, detailed audio and visual information record keeping in the field like Voice Note recordings. The combination of the latest enterprise smartphones' high-resolution cameras, MobileAccess software and Microsoft Dynamics CRM offers the most comprehensive, and affordable mobile CRM solution in the market today.

Give users the ability to attach and share files such as pictures, documents, video and voice recordings to related CRM records. This feature may be enabled for most CRM entities.

Synchronization between the smartclients and the CRM server is bi-directional and fully automatic, ensuring up-to-date business information for mobile and office workers. Updates to smartclient records are immediately synchronized back to the server. Changes to CRM records on the server, like new lead imports, are automatically updated on the appropriate smartphones without manual effort.

Working with CRM information requires frequent use of native smartphone applications such as email, phone and browser applications. MobileAccess allows email and phone call records to be copied to CRM by either prompting the user to perform this action or allowing independent record selection. Photos, videos and voice recordings can all be added to CRM records.

Many organizations require the ability to work in multiple languages whether due to a global workforce or within their own geographical area. MobileAccess provides support for 25 languages, making international deployments quick and easy to support all of your employees no matter where they are or what language they prefer to use

With Multilingual User Interface (MUI) support, MobileAccess allows users to work and share data seamlessly in the language of their choice, on their device of choice.

Leverage the built-in GPS satellite receivers on today’s enterprise smartphones by capturing geo-coordinates and include them directly in related CRM information.

With MobileAccess, a simplified application entrance with better support for touch navigation including enhanced graphics and updated icons is included to reflect the latest device capabilities with high-resolution screens.

Building upon several other MobileAccess innovations like automatic synchronization, instant push and our smart client technology we introduce a new level of workforce connectivity to business processes while away from the office. Smart Actionable Alerts allows CRM customizers and developers to build CRM Workflows and incorporate real-time alert notifications to mobile users – no matter where or what they are doing. Common Smart Actionable Alert Use Cases. View Screenshots.