MobileAccess for Mid-sized Business

Building customer loyalty and increasing retention in competitive markets is tied to how responsive you are with your customers. MobileAccess for Microsoft Dynamics CRM allows you to maintain multiple channels of communication with customers, increasing points of contact, immediacy of responses and your ability to keep customers satisfied.

It is important for medium-sized business owners to focus on implementing solutions that will enhance key areas of their business and make groups more efficient at doing their jobs, while at the same time securely integrating with existing infrastructure and applications.

As a decision maker at a medium-sized business, you need to compete with the big players with a fraction of the budget. MobileAccess gives you the competitive edge you need at a price you can afford. With BlackBerry, you have access to the same wireless functionality as large companies do, but you pay only for what you need, when you need it.

Increase revenue

• Capitalize on sales opportunities immediately.
• Sales reps spend more time in the field closing deals.
• Increase responsiveness and outperform competition in the field.
• Share leads, competitive information and account updates instantly.

Improve customer satisfaction

• Improve on-time delivery performance.
• Receive instant alerts when shipments are late.
• Expedite an order quickly and easily from anywhere inside or outside the facility.
• Respond quickly to customer queries, such as order status, while in the field.

Increase productivity throughout the business

• Accelerate workflow and approval processes.
• Stay connected to co-workers, customers and partner information, breaking down communication barriers.
• Make quicker decisions by accessing corporate data and analytics located in your enterprise systems such as Dynamics AX, GP, and NAV as well as SAP and ORACLE from anywhere.