MobileAccess for Enterprise

Enterprises face the challenge of trying to cultivate a culture of adaptability and accountability among large and diverse workforces.  Increasing the effectiveness of the enterprise can only be achieved with solutions that directly impact process and collaboration across varied functions and geographies. For Fortune 1000 companies, wireless solutions have become more than a critical communications tool for the executive, they have become the enablers of change across the entire workforce.

BlackBerry® is the leading wireless solution within the large enterprise – and has been deployed by tens of thousands of organizations to keep their mobile professionals connected to the information and communications they need. It provides large enterprises with the infrastructure, security and features needed to empower lines of business with wireless access to a range of critical business information – email, PIM and voice, as well as business analytics, CRM and other business applications. BlackBerry is the ideal solution to keep large organizations connected and collaborating.

Improve Customer Satisfaction

MobileAccess can help strengthen customer relationships by putting key account, inventory and order information from CRM and ERP systems into the hands of mobile professionals while they are at customer offices or in the field. It helps ensure personnel are informed and empowered to answer customer questions immediately and accurately so they can provide the best service possible.

Improve Productivity

MobileAccess allows mobile professionals to remain productive while on the go. A recent Ipsos-Reid study shows that most BlackBerry users can turn 53 minutes of downtime into productive work time each day with immediate access to information and communications. The same study determined that BlackBerry can increase the efficiency of an entire team by nearly 30%, simply by allowing mobile professionals to keep work moving forward while they are away from the office.

Improve Decision Making

MobileAccess provides mobile professionals with on-the-spot access to information residing in enterprise systems, helping them make more informed decisions while away from the office. With MobileAccess for Dynamics CRM, personnel in the field can receive proactive wireless notifications of emerging business issues, verify the issues with colleagues and take action before the repercussions become serious.