Support Overview
Software Assurance is an essential component of any MobileAccess deployment to help ensure you are extracting full value from the solution at all times.
Three levels are offered in order to ensure that your mobile business is always on the go: Standard, Premium and Custom. These Software Assurance programs are available regardless of which version of MobileAccess licensed. Compare programs here.
By subscribing to Software Assurance, your organization will receive the following benefits:
- Software Updates through the availability to the latest features and releases of MobileAccess.
- Manufacturer-based technical support, providing expert MobileAccess technical support from a single point of contact.
- An adaptable and scalable support plan that can be updated to meet the evolving needs of your organization.
- Answers to MobileAccess technical support questions that your organization requires, resulting in a more productive and effective IT department and a more satisfied user community.
Additional technical services are available from TenDigits Professional Services.